Privacy policy
Who we are
Hideaway Nail Design (hideaway nail design llc) is a nail salon at 12508 Vanowen Street, North Hollywood, CA 91605. This privacy policy covers our website, hideawaynails.com, and our online booking site, book.hideawaynails.com.
What we collect
Browsing this website requires no account and collects no personal information beyond standard analytics. When you book an appointment on our booking site we collect your name, phone number, email address, and the details of your appointment. Card payments are processed by Stripe — we never see or store your card number.
How we use it
We use your contact details only to run your appointments: confirmations, reminders, reschedule notices, receipts, and — after a visit — an occasional invitation to leave a review. We do not sell your personal information.
How we share your information
We do not sell, rent, trade, or otherwise share your personal information with third parties for their marketing purposes. We share information only with the service providers who operate our sites on our behalf — Stripe (payment processing), Twilio (text-message delivery), and Resend (email delivery) — and only as needed to deliver those services, or when the law requires it.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messages (SMS)
If you check the SMS-consent box when booking at book.hideawaynails.com, we send appointment-related text messages: booking confirmations, reminders, reschedule notices, and receipts.
- No sharing: no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
- Message frequency varies with your appointment activity — typically a few messages per appointment.
- Message and data rates may apply, depending on your mobile plan.
- Reply STOP at any time to opt out, or HELP for help. You can also call us at the salon.
- Consent to receive texts is not a condition of booking — if you don’t opt in, we’ll email your confirmations instead.
Contact
Questions about this policy or your data? Email hideawaynaildesign@gmail.com, call (747) 356-1653, or ask at the front desk.
Last updated: September 12, 2026